Customer Information

Regulatory, Earlier Circulars and other Policy matters

• Most Important TERMS and CONDITIONS (MITC) for Individual Housing Loan
• Fair Practice Code
• Online Cancellation of NACH Mandates
• Debit Mandate Form for NACH / ECS / Direct DEBIT
• Grievance Redressal Mechanism - English
• Grievance Redressal Mechanism - Tamil
• KYC and AML Policy
• Whistle Blower Policy / Vigil Mechanism
• Disclosure in Compliance with RBI Master Direction to HFCs for FY 2018-19