Customer Information

Regulatory, Earlier Circulars and other Policy matters

• Most Important TERMS and CONDITIONS (MITC) for Individual Housing Loan
• Fair Practice Code
• Online Cancellation of NACH Mandates
• Debit Mandate Form for NACH / ECS / Direct DEBIT
• Grievance Redressal Mechanism - English
• Grievance Redressal Mechanism - Tamil
• KYC and AML Policy
• Whistle Blower Policy / Vigil Mechanism
• Disclosure in Compliance with RBI Master Direction to HFCs for FY 2018-19

🏠 PMAY Urban 2.0

Empowering Urban India with Affordable Housing

• Provides affordable housing for EWS, LIG & MIG urban families under “Housing for All”.
• Ensures ownership in the name of the female head or jointly with the spouse.
• Offers interest subsidy of 4% on home loans up to ₹8 lakh for 12 years.
• Supports loan amounts up to ₹25 lakh and house value up to ₹35 lakh.
• Fully digitized through a unified web portal with Aadhaar-based verification and geo-tagging.